Privacy policy

Thank you for your interest in our website. Protecting your privacy is very important to us. Below you can find details about how we handle your data.

Designation of the responsible body

The body responsible for the data processing on this website is:

Haldon Clark Limited
Mellergasse 4 OG 21
1230 Vienna
Austria

The responsible body decides solely or together with others on the purposes of and means of processing personal data (e.g. names, contact details, etc.).

Withdrawing your consent to data processing

Some of the processing of your data is only possible with your explicit consent. You may at any time withdraw any consent that you have already given. To withdraw your consent, a simple message by e-mail is sufficient. The legality of any data processing that was already carried out remains unaffected by the withdrawal.

Right to complain to the supervisory authority

If you are affected in the event of a data protection breach, then you are entitled to the right to complain to the relevant supervisory authority. The relevant supervisory authority on data protection issues in this case is the Austrian Data Protection Authority.

Right to data portability

You have the right to demand that the data that we automatically process based on your consent or in the fulfillment of a contract be handed to you or to third parties. This is done in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technologically feasible.

Registration on this website

You can register on our website to use certain features. The transmitted data is for the sole purpose of using the respective offer or service. The mandatory information requested upon registration must be provided in full; otherwise, we will refuse registration.

In cases of important changes, for example for technical reasons, we will inform you by e-mail. The email will be sent to the address provided when registering.

The data entered at the time of registration is based on your consent (Article 6 (1) lit. a GDPR). You may at any time withdraw any consent that you have already given. To withdraw your consent, a simple message by e-mail is sufficient. The legality of any data processing that was already carried out remains unaffected by the withdrawal.

We store the data collected at registration for the period during which you are registered on our website. Your data will be deleted if you cancel your registration. Legal retention periods remain unaffected.

Data transfer at the conclusion of the contract for the purchase and shipment of goods

Personal data will only be transmitted to third parties if there is a need for the contract to be concluded. Third parties can, for example, be payment service providers, suppliers or logistics companies. Further transmission of the data will not take place or will only take place if you have expressly agreed to it.

The basis for data processing is Article 6 (1) lit. b GDPR, which allows the processing of data to fulfil a contract or pre-contractual measures.

Contact form

Data transmitted via our contact form, including your contact details, will be stored in order to process your order or to be ready for follow-up requests. This data will not be shared without your consent.

The data entered into the contact form is processed solely on the basis of your consent (Article 6 (1) lit. a GDPR). You may at any time withdraw any consent that you have already given. To withdraw your consent, a simple message by e-mail is sufficient. The legality of any data processing that was already carried out remains unaffected by the withdrawal.

Data transmitted via the contact form will remain with us until you ask us to delete it, you withdraw your consent to the storage, or there is no longer a need for the data to be stored. Mandatory legal provisions – in particular with regards to retention periods – remain unaffected.

Storage duration of posts and comments

We store posts and comments as well as the related data, such as IP addresses. The content will remain on our website until it has been completely deleted or has had to be deleted for legal reasons.

The posts and comments are stored on the basis of your consent (Article 6 (1) lit. a GDPR). You may at any time withdraw any consent that you have already given. To withdraw your consent, a simple message by e-mail is sufficient. The legality of any data processing that was already carried out remains unaffected by the withdrawal.

In order for us to send you our newsletter, we require an e-mail address. We will also ask for your name in order to be able to address you personally in the newsletter we send you. This information is voluntary. A verification of the e-mail address you have provided is necessary and you must consent to receiving the newsletter.

The data provided through the newsletter application form will be processed solely on the basis of your consent (Article 6 (1) lit. a GDPR).

The sending of the newsletter and the measurement of its success are based on the consent of the recipients in accordance with Article 6 (1) lit. a, Article 7 GDPR (G) § 107 (2) TKG or on the basis of legal permission under § 107 (2) and 3 TKG. The registration procedure is logged on the basis of our legitimate interests in accordance with Article 6 (1) lit. f GDPR. Our interest is directed towards developing a user-friendly and secure newsletter system that serves both our business interests and meets the expectations of users and also allows us to prove consent.

You may at any time withdraw any consent that you have already given. To withdraw your consent, a simple message by e-mail is sufficient or you can log out via the “unsubscribe” link in the newsletter. The legality of any data processing that was already carried out remains unaffected by the withdrawal. We may store email addresses for up to three years based on our legitimate interests before deleting them in order to prove prior consent. The processing of this data is limited to the purposes of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of consent is confirmed at the same time.

SSL or TLS encryption

For security reasons and to protect the transfer of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website is not available to third parties. You can see an encrypted connection by your browser's https:// address line as well as the lock icon in the browser line.

Security

We secure our website and other systems against the loss, destruction, access, alteration or dissemination of your data by unauthorized persons through technical and organizational measures. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have stopped communicating with us, especially if you are using a shared computer.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our offer more user-friendly, effective and secure.

Some of the cookies are session cookies. Such cookies delete automatically when your browser session ends. Other cookies will remain on your device until you delete them yourself. Such cookies help us to recognize you should you return to our website.

With a modern web browser, you can monitor, restrict or prevent cookies from being set. Many web browsers can be configured to delete cookies automatically when the program is closed. The disabling of cookies can result in limited functionality on our website.

The use of cookies that are necessary to carry out electronic communications or to provide certain functions (e.g. shopping cart) required by you follows Article 6 (1) lit. f GDPR. As the operator of this website, we have a legitimate interest in storing cookies for the technically flawless and smooth delivery of our services. Should other cookies be used (e.g. for analysis functions), these will be dealt with separately in this privacy policy.

Server log files

In server log files, the server automatically collects and stores information that your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of server request
IP address

There is no merging of this data with other data sources. The basis of the data processing is Article 6 (1) lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

Google Analytics

Our website uses some functions of the web analytics service Google Analytics. The provider of this web analytics service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA.

Google Analytics uses "cookies." These are small text files that your web browser stores on your device and allow an analysis of website use. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is usually the United States.

Google Analytics cookies are used on the basis of Article 6 (1) lit. f GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior in order to optimize our website and, if necessary, our advertising.

We use Google Analytics in conjunction with IP anonymization. This ensures that Google shortens your IP address within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area prior to transmission to the United States. There may be exceptional cases where Google transmits the full IP address to a server in the United States and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, create reports on website activities, and provide us with other services related to website use and internet use. There will be no merging of the IP address transmitted by Google Analytics with any other Google data.

The use of cookies is preventable through your web browser. However, some features of our website could be limited as a result. You can also prevent the collection of data relating to your website usage, including your IP address, and its subsequent processing by Google. You can do this by downloading and installing the browser plugin available at this link.

You can prevent Google Analytics from collecting your data by clicking on this link. An opt-out cookie will be set to prevent the collection of your data during future visits to our website.

Further information on how Google Analytics handles your user details can be found in Google’s privacy policy.

In order to fully comply with the legal data protection requirements, we have entered into a contract with Google for order processing.

Our website uses the Google Analytics “demographic features” function. This can be used to create reports that contain statements about the ages, genders and interests of page visitors. This data comes from interest-based advertising from Google as well as third-party visitor data. It is not possible to assign this data to a specific person. You can disable this feature at any time. You can do this through the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section detailing objections to data collection.

PayPal

Our website allows payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, PayPal will transmit the payment details that you enter.

Your data is transmitted to PayPal on the basis of Article 6 (1) lit. A GDPR (consent) and Article 6 (1) lit. b GDPR (processing to fulfill a contract). You may at any time withdraw any consent that you have already given. The legality of any data processing that was already carried out remains unaffected by the withdrawal.

Klarna

Our website allows payment via Klarna. The provider of the payment service is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.

When paying with Klarna (Klarna Checkout), Klarna collects various pieces of personal data from you. Further details can be found in Klarna’s privacy policy.

Klarna uses cookies to optimize Klarna Checkout. This optimization represents a legitimate interest within the meaning of Article 6 (1) lit. f GDPR. Cookies are small text files that your web browser stores on your device. Klarna cookies remain on your device until you delete them. Further details on the use of Klarna cookies can be found here.

Your data will be transmitted to Klarna on the basis of Article 6 (1) lit. a GDPR (consent) and Article 6 (1) lit. b GDPR (processing to fulfill a contract). You may at any time withdraw any consent that you have already given. The legality of any data processing that was already carried out remains unaffected by the withdrawal.

SOFORT

Our website allows payment via SOFORT wire transfer. The provider of the payment service is the SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany.

With the help of the SOFORT transfer process, we receive a real-time confirmation of payment from SOFORT GmbH and can immediately begin to fulfil our obligations.

When paying by SOFORT transfer, your PIN and TAN will be transferred to SOFORT GmbH. The payment provider thus logs into your online banking account, automatically checks your account balance, and makes the transfer. This is followed by an immediate transaction confirmation. Your sales, the credit limit of your overdraft, and the existence of other accounts and their balances will also be automatically checked after logging in.

In addition to your PIN and TAN, the data transferred to SOFORT GmbH also includes payment data as well as your personal data. Your personal data includes first and last names, address, telephone number(s), e-mail address, IP address and, if applicable, any other data necessary for payment processing. There is a need for this data transfer in order to establish your identity beyond a reasonable doubt and to prevent fraud.

Your data is transmitted to SOFORT GmbH on the basis of Article 6 (1) lit. a GDPR (consent) and Article 6 (1) lit. b GDPR (processing to fulfill a contract). You may at any time withdraw any consent that you have already given. The legality of any data processing that was already carried out remains unaffected by the withdrawal.

Further details about paying with SOFORT transfer can be found here.

Stripe

Our website allows payment via credit card. The provider of this payment service is Stripe, Inc., 185 Berry Street, Suite 550, San Francisco, California 94107, USA.

If you pay with Stripe, the payment details that you enter will be transferred to Stripe.

Your data is transmitted to Stripe on the basis of Article 6 (1) lit. a GDPR (consent) and Article 6 (1) lit. b GDPR (processing to fulfill a contract). You may at any time withdraw any consent that you have already given. The legality of any data processing that was already carried out remains unaffected by the withdrawal.

Further details on how your user data will be handled can be found in Stripe’s privacy policy. Stripe is certified under the Privacy Shield Agreement and is thus guaranteed to meet European standards of data protection.

Trusted Shops

The Trusted Shops trustbadge is included on this website to display our Trusted Shops seal of approval and any reviews that may have been collected, as well as to offer Trusted Shops products to buyers after they have placed an order.

This serves to safeguard our legitimate interests in the optimal marketing of our offer in accordance with Article 6 (1) S. 1 lit. f GDPR. The trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather St. 15C, 50823 Cologne, Germany.

When visiting the trustbadge, the web server automatically stores a so-called server log file, which contains, for example, your IP address, date and time of retrieval, the amount of data transferred and the requesting provider (access data). This access data will not be evaluated and will be automatically overwritten no later than seven days after your visit to the site has concluded.

Further personal data will only be transferred to Trusted Shops as long as you have consented to this, have decided to use Trusted Shops products after placing your order, or have already registered for this use. In this case, the contractual agreement reached between you and Trusted Shops applies.

YouTube

For the integration and presentation of video content, our website uses plugins from YouTube. The video portal provider is YouTube, LLC, 901 Cherry Ave., San Bruno, California 94066, USA.

When you visit a page with an integrated YouTube plugin, you connect to YouTube's servers. In this way, YouTube learns which of our pages you have accessed.

YouTube can assign your browsing behavior directly to your personal profile if you are logged into your YouTube account. You can prevent this from happening by previously logging out from your YouTube account.

The use of YouTube is in the interest of optimally presenting our online offer. This constitutes a legitimate interest within the meaning of Article 6 (1) lit. f GDPR.

Details on how your user data is handled can be found in YouTube’s privacy policy.

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. The provider of this is Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, United States.

AdWords is an online advertising program. As part of this online advertising program, we work with conversion tracking. After clicking on an advertisement run by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies lose their validity after 30 days and are not used to personally identify users. Through the cookie, both we and Google can see that you have clicked on an advertisement and have been redirected to our website.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked through AdWords customers’ websites. Conversion cookies create conversion statistics for AdWords customers using conversion tracking. AdWords customers learn how many users have clicked on their advertisement and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive information that allows users to be personally identified. If you don't want to participate in the tracking, you can object to this use. To do this you must disable the conversion cookie in your browser's user settings. In this way you will not be included in the conversion tracking statistics.

Conversion cookies are stored on the basis of Article 6 (1) lit. f GDPR. As a website operator, we have a legitimate interest in analyzing user behavior to optimize our website and advertising.

Further details of Google AdWords and Google Conversion Tracking can be found in Google’s privacy policy.

With a modern web browser, you can monitor or restrict cookies or prevent them from being used. Disabling cookies can result in limited functionality on our website.

Bing Ads

Our website uses Bing Ads. The provider of these is Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052-6399, USA.

Bing Ads is an online advertising program. As part of this online advertising program, we work with conversion tracking. After clicking on an advertisement run by Bing, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Bing Ads cookies will expire after 30 days and will not be used to identify users personally. With the cookie, both we and Bing can see that you have clicked on an advertisement and have been forwarded to our website.

Each Bing Ads customer receives a different cookie. The cookies cannot be tracked through Bing Ads customers' websites. Conversion cookies create conversion statistics for Bing Ads customers using conversion tracking. Bing Ads customers learn how many users have clicked on their advertisement and were redirected to pages with a conversion tracking tag. However, Bing Ads customers do not receive any information that enables users to be personally identified. If you don't want to participate in tracking, you can object to this use. To do this you must disable the conversion cookie in your browser's user settings. In this way you will not be included in the conversion tracking statistics.